How long after my account is delinquent before my belongings will go to auction?
The length of time for a past-due account to be placed in auction varies by state law. We recommend that you contact the facility manager to discuss your account as soon as possible if your payment is late. StorageBlue will provide written notice to your email address or physical address listed on your account, again depending on state law. Additionally, store managers frequently try to contact any customer in default by phone prior to an auction process. As a customer it is your responsibility to make sure we have accurate, up-to-date contact information associated with your account, and to pay your bill on time.